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Remote Tech Support


Remote Tech Support

Is a service that allows evaluating, diagnosing, and repairing systems from a remote connection using licensed and secure software, only requiring an internet connection by users.

Garantice el funcionamiento óptimo y mantenga bajo control su infraestructura de sistemas.

We ensure optimal operation and keep your systems infrastructure under control.

Contacto por el aplicativo SATI o por llamada, para solucionar los requerimientos de manera rápida y eficiente.​

The customer contacts the technical support service using our SATI application or through a call, in which a technician will be available to help with all requirements quickly and efficiently.

Acceso a una asistencia rápida desde cualquier parte del mundo en el que tenga conexión a internet.

Remote support allows customers to access quick assistance from anywhere in the world where they have an internet connection during our hours of operation.

El 85% de los requerimientos en los sistemas se pueden solucionar remotamente.

85% of the systems requirements can be solved remotely, which makes it much faster, cheaper, and therefore, efficient.

Contamos con un Software licenciado y seguro.

We have a licensed and secure software; with it we access with encrypted connections through SSL to our clients' computers with their prior authorization in a fast and fluid way.

Presentamos soluciones inmediatas y seguras con el fin de mantener la estabilidad de su sistema.​

We provide immediate and secure solutions to maintain the stability of your system.


Request a quote for free

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Request a free quote


*Choose the option you prefer, we will gladly answer your query.

Our Services


Remote Tech Support

We can help you with everyday difficulties fast and remotely using our licensed remote control software.


Cloud Platform Administration

We can manage your cloud infrastructure like cloud servers, email or storage so you can focus on your productive tasks.


Remote Server Support

We can manage, backup and optimize your servers from anywhere and make sure they are secure and robust.


Remote VoIP Support

Communicate fast and reliably with your offices and branches around the world.


Advanced Backups

This innovative service combines a state of the art thread detection mecanism and a cloud connected backup to ensure your files dont get lost.


Server Virtualization

If you have more than one server we can virtualize them either on the cloud or on premises so you can manage them more efficiently.