our services

Remote Tech Support

Is a service that allows evaluating, diagnosing, and repairing systems from a remote connection using licensed and secure software, only requiring an internet connection by users.

We ensure optimal operation and keep your systems infrastructure under control.

The customer contacts the technical support service using our SATI application or through a call, in which a technician will be available to help with all requirements quickly and efficiently.

Remote support allows customers to access quick assistance from anywhere in the world where they have an internet connection during our hours of operation.

85% of the systems requirements can be solved remotely, which makes it much faster, cheaper, and therefore, efficient.

We have a licensed and secure software; with it we access with encrypted connections through SSL to our clients' computers with their prior authorization in a fast and fluid way.

We provide immediate and secure solutions to maintain the stability of your system.

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    OUR SERVICES

    Remote Tech Support

    We can help you with everyday difficulties
    fast and remotely using our licensed remote
    control software.

    Remote VoIP Support

    Communicate fast and reliably with your
    offices and branches around the world.

    Cloud Platform Administration

    We can manage your cloud infrastructure like
    cloud servers, email or storage so you can
    focus on your productive tasks.

    Advanced Backups

    This innovative service combines a state of
    the art thread detection mecanism and a
    cloud connected backup to ensure your files
    dont get lost.

    Remote Server Support

    We can manage, backup and optimize your
    servers from anywhere and make sure they
    are secure and robust.

    Server Virtualization

    If you have more than one server we can
    virtualize them either on the cloud or on
    premises so you can manage them more
    efficiently.