Remote Tech Support
Is a service that allows evaluating, diagnosing, and repairing systems from a remote connection using licensed and secure software, only requiring an internet connection by users.
We ensure optimal operation and keep your systems infrastructure under control.
The customer contacts the technical support service using our SATI application or through a call, in which a technician will be available to help with all requirements quickly and efficiently.
Remote support allows customers to access quick assistance from anywhere in the world where they have an internet connection during our hours of operation.
85% of the systems requirements can be solved remotely, which makes it much faster, cheaper, and therefore, efficient.
We have a licensed and secure software; with it we access with encrypted connections through SSL to our clients' computers with their prior authorization in a fast and fluid way.
We provide immediate and secure solutions to maintain the stability of your system.